Return & Refund Policy – SleekNest Furnitures
Luxury Service with Seamless Returns
At SleekNest Furnitures, we ensure that your shopping experience is as refined as our furniture. If a product does not meet your expectations, our Return & Refund Policy ensures a smooth and transparent process.
1. Eligibility for Returns
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Items must be returned within 7 days of delivery (unless otherwise stated).
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Products must be in original condition, unused, and in original packaging.
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Custom or made-to-order items may have specific return guidelines.
2. Initiating a Return
Contact our Customer Service team to request a return. You will receive clear instructions and a return authorization for the process.
3. Refund Process
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Approved returns are refunded via the original payment method.
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Refunds are processed within 7–10 business days after the returned item is received and inspected.
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Shipping or delivery charges are non-refundable unless the item was damaged or incorrectly delivered.
4. Exchanges
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If you wish to exchange a product, we will assist in arranging the replacement.
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Availability of exchanged items is subject to stock.
5. Damaged or Incorrect Items
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Report damaged or incorrect items immediately.
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We will arrange for replacement or refund at no extra cost to you.